SaaS - Construction & Manufacturing
AI-Assisted Project Intake Platform for Design Software Company
Designing workflow enhancements for creative professionals, balancing AI improvements and creative authorship
Hi, I'm Marc and I lead design innovation that transforms complexity into measurable impact
With 10+ years across startups, agencies, and companies like AWS, I transform complex business challenges into strategic solutions with measurable impact. My work spans across industries, uncovering research insights that redirect product strategy and delivering solutions worth £2.2M in cost savings and $10M+ in healthcare impact. I worked on AI integration spanning scientific research to creative workflows, always balancing innovation with human agency. I bring clarity to complexity through design innovation that delivers—from research to results.
Always looking to help create innovative solutions. If you have a project you'd like help with or if you want to learn more about this project or others, don't hesitate.
Case Studies
Telecommunications
AI-Powered SMB Billing Portal for Major Telecommunications Company
Creating an AI-enhanced consolidated billing experience for highly diverse set of SMB customers
Financial Services & Insurance
Behavior Change Rewards Platform for Healthcare Insurance Company
Designing to encourage health insurance members to take preventive care measures and adhere to medication regiments
SaaS - Financial Services
Unified Event Response Platform for Insurance Analytics Company
Consolidating multiple SaaS apps to facilitate processes for insurance analysts
Work Experience
Senior Design Architect / Innovation Specialist
AWS
2020 - 2025
Lead UX Designer
Aetna/CVS
2019 - 2020
UX Designer
SpatialKey
2017 - 2019
UX Specialist
Universal Mind
2015 - 2017
UX Designer
bulb
2013 - 2015
Tools
UI Design & Prototyping
Figma
My primary visual design tool for mockups and clickable prototypes
AI Daily Driver
Claude
My primary AI tool for multi-purpose tasks with the necessary personal and project context.
Virtual Whiteboard
Miro
My favorite digital whiteboard. I constantly use it for quick brainstorms, outlining presentations, mind maps, synthesizing research notes by affinity mapping, even some quick wireframing.
Code Editor
Phoenix Code
For when I do need to get my hands dirty in code, as long as it's frontend-focused.